Our support team is available 24x7x365 to address, solve, or direct end-user support requests. This may involve a variety of IT support functions, including:
Ticket Distribution
Password Resets
Access Control Management
Standardized, Systematic Support Procedures
Remote Support and Troubleshooting for End User Workstations
Hardware and Software Asset Management
Managed Desktop Security Services
Support Services for Mobile Devices
Server Management – Services tailored to preventative maintenance, issue resolution, monitoring, and alerting.
Monitoring server performance
Troubleshooting server issues
Managing cloud infrastructure
Providing managed security services for servers
Monitoring server performance
Troubleshooting server issues
Managing cloud infrastructure
Providing managed security services for servers
Tier 1, 2, and 3 support
On-call 24x7x365
Tailor support plan
Unlimited resources
Remote maintenance
Access denial End user security
Network monitoring
Application support
Count on 24/7/365 availability
Boost employee productivity
Allocate IT resources to tackle complex challenges
Redirect and resolve end-user frustrations
Do you need Responsive, Professional, Friendly IT Support?
Do you dream of systems that are Reliable and Efficient?
Do you lose sleep because your Data is not protected?
Are your IT and Printing Costs too high?